Return / Exchange Policy

• All returns and exchanges should be made within 14 days from the delivery date.
• For returns, the amount will go back to the same card the payment was made with.
• For exchanges, you need to contact us before sending the product, select a new item, pay the variance (if any), return the product to us, and we will deliver the new item to your address.
• For any faulty item, please email us with a picture of the full product and the defective area, and we will take care of you as promised.
• For any return or exchange (Except faulty items), return delivery will be charged to the user.
• Please note: Washed garments or used items are not subject to return or exchange.

 

For any query please contact:

email: admin@xetoss.com